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SES Engines - My Experience
- Thread starter SabrToothSqrl
- Start date
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He builds his own. Check out his 98 SPX resto thread for the amazing attention to detail.
mashenden
Active Member
Damn, I am envious. I wish I could. Maybe my next one.
[Edit] Actually when I looked at the noted thread, I realized I have been following it. I do not recall seeing engine work but if it is comparable to the rest, it is impressive.
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Jetskigoodies
Well-Known Member
I have never sent out a full motor for a rebuild, we have sent out top ends to full bore and hot rod cranks are our preference.
Counterbalancers sbt, local places sometimes to have cylinders bored, we were thinking of using ses for full rebuilds to save us some time, but after some easy research we wont wait 3-4 months for a motor so they are out. We put things togethor ourselves, this way we see the job that was done. Ses you are not allowed to even take off the head, your warranty will go out the window. So you have to trust the guy who said 3 weeks, cough cough 3 months and the guy who says he isnt brp tech but is brp tech, and someone who uses a shipper that doesnt include tracking, to use what he says he will use. From other accounts used parts have been used as well and cranks have not fully been rebuilt.
Counterbalancers sbt, local places sometimes to have cylinders bored, we were thinking of using ses for full rebuilds to save us some time, but after some easy research we wont wait 3-4 months for a motor so they are out. We put things togethor ourselves, this way we see the job that was done. Ses you are not allowed to even take off the head, your warranty will go out the window. So you have to trust the guy who said 3 weeks, cough cough 3 months and the guy who says he isnt brp tech but is brp tech, and someone who uses a shipper that doesnt include tracking, to use what he says he will use. From other accounts used parts have been used as well and cranks have not fully been rebuilt.
SabrToothSqrl
Well-Known Member
The turn around time is the one of the issues. The web site is another. The engines however have worked beyond my expectations. Because its "your" core, not a random one. I assume it takes longer.
What I've done, is use another engine as my core. I keep a fully built 951 drop in ready for jobs. Then send out the core on my time. Obviously with SBT that wouldn't be an issue. I think they will even preship or something.
I've seen many people use stock or 'borrowed' photos to make their company look bigger than it is. It's not a good idea, as eventually you get found out. There are MANY good companies with crap websites. They either don't have the money, or don't want to spend it on that part. Shame too because in 2013, a good site can make or break you. Usually break.
The good thing, however is all those PayPal payments are easily revoked if you don't have your merchandise. Without a tracking number PayPal will almost always side with the buyer.
My experience was good. I encourage anyone to write about their own, with any company, on a new thread. I'd like to have kept this one more on topic.
I'm willing to discuss my experience, with this company. I cannot vouch for or against any company I haven't dealt with.
If you really want to find that image, search the file name or check out www.tineye.com
What I've done, is use another engine as my core. I keep a fully built 951 drop in ready for jobs. Then send out the core on my time. Obviously with SBT that wouldn't be an issue. I think they will even preship or something.
I've seen many people use stock or 'borrowed' photos to make their company look bigger than it is. It's not a good idea, as eventually you get found out. There are MANY good companies with crap websites. They either don't have the money, or don't want to spend it on that part. Shame too because in 2013, a good site can make or break you. Usually break.
The good thing, however is all those PayPal payments are easily revoked if you don't have your merchandise. Without a tracking number PayPal will almost always side with the buyer.
My experience was good. I encourage anyone to write about their own, with any company, on a new thread. I'd like to have kept this one more on topic.
I'm willing to discuss my experience, with this company. I cannot vouch for or against any company I haven't dealt with.
If you really want to find that image, search the file name or check out www.tineye.com
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Jetskigoodies
Well-Known Member
Paypal will refund your money but whats a refund without a core, as for me vouching for a company I havent used, most people will use an educated guess with the research they have found. I beleive if you are a comsumer and want to know about a product you should know both ends of the spectrum. In my research this is what I would want to know when deciding to use a company. The reason all of this was posted was us possibly using ses. Toooooo many service issues to avoid.
Also I will always post what we have found to be true, negative or positive.
This is definately within the perameter of this discussion.
Also I will always post what we have found to be true, negative or positive.
This is definately within the perameter of this discussion.
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SabrToothSqrl
Well-Known Member
You are correct, but it beats no core and no money. It's a method to use if needed. I dealt with a company via PayPal that provided a crap product, and was issued a full refund. Even after they fought me on restocking fees. PayPal gave me 100% back.
mashenden
Active Member
Hopefully I can get to that point, because I prefer to do stuff myself, but I am nowhere near that on jet skis yet. Time will tell on my SES experience. Rest assured I will call it how I see it.
The major issue with doing a paypal claim is those take forever...and if they side with you yes you get your money back but what about your motor?
The only way to do business these days on the internet is to be transparent, completely honest, and communicate.
Im not a big fan of SBT either...they have screwed countless people over on their chitty starters, and a guy called their bluff on their crappy wear rings and they wouldnt refund him the shipping. Now that Zig at watcon has the neoprene pump seals I wont have to call SBT again.
Sabr...you got the best out of these guys b/c they saw their opportunity to take care of a frequent and respected poster. They rolled the red carpet out for you. Plus...lol you are close enough to toss it thru a window if things went bad. Epic win for you...I bet your motors last forever...well obviously b/c you take care of your machines, but also they made dang sure their "poster boy" was satisfied.
Its all opinions..we all got them. Mine is to find someone local you can trust and use the best parts you can afford. Id rather spend the shipping $$ towards better parts. Oh and ask for a warranty in writing...most engine builders will stand behind their work for a year if they can trust you wont do something dumb and blame them.
The only way to do business these days on the internet is to be transparent, completely honest, and communicate.
Im not a big fan of SBT either...they have screwed countless people over on their chitty starters, and a guy called their bluff on their crappy wear rings and they wouldnt refund him the shipping. Now that Zig at watcon has the neoprene pump seals I wont have to call SBT again.
Sabr...you got the best out of these guys b/c they saw their opportunity to take care of a frequent and respected poster. They rolled the red carpet out for you. Plus...lol you are close enough to toss it thru a window if things went bad. Epic win for you...I bet your motors last forever...well obviously b/c you take care of your machines, but also they made dang sure their "poster boy" was satisfied.
Its all opinions..we all got them. Mine is to find someone local you can trust and use the best parts you can afford. Id rather spend the shipping $$ towards better parts. Oh and ask for a warranty in writing...most engine builders will stand behind their work for a year if they can trust you wont do something dumb and blame them.
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Jetskigoodies
Well-Known Member
I did notice sabr was one of their first guys to use them when Tom came on here to defend himself. He made sure that the first guy willing to try him after the negative posts were rolling was taken care of. He had to make sure you were taken care of right away. He just posted his turnaround time and I think you were the first to chime in willing to use him.
SabrToothSqrl
Well-Known Member
I hope I didn't get special treatment. I didn't mention this forum or anything else before using the shop. (Did I? It's been so long I don't recall)
I just read those other posts on pwc today and seeing the "shipping issues" line up... Causes me concern. Had I saw all of that I may not have used this shop...
But I did drop the engine off in person. To a house, which I also felt was weird. Although I usually leave people with the impression that I'm not a guy to piss off
I have never seen a shop.
I would like to see Tom on here clarifying, however he builds engines. He doesn't do social media. Transparency is critical for companies and government. Social media is hard. It's very easy to ruin your image. It's very hard to build it.
I'm not here to defend his shop, or practices. I run my own small business and have similar struggles. Too much work, to little, no funds for web design, etc. he seems like a great guy on the phone, but turn around time needs to be 2 weeks max. Anything more, even off season is too long.
I work on these skis for fun and because I'm passionate about the sport. Also, engines are sexy.
I also posted here just to log the sent / returned / etc dates.
The sad reality is, that with no new hulls being mass produced... Eventually there will be no need for any of these shops... 2 stroke anyway.
I had also heard concerns with SBT engines, however I don't have facts.
If we had the $ we could anonymously send engines to the top 5 shops and go all consumer reports on their asses.
I just read those other posts on pwc today and seeing the "shipping issues" line up... Causes me concern. Had I saw all of that I may not have used this shop...
But I did drop the engine off in person. To a house, which I also felt was weird. Although I usually leave people with the impression that I'm not a guy to piss off
I have never seen a shop.
I would like to see Tom on here clarifying, however he builds engines. He doesn't do social media. Transparency is critical for companies and government. Social media is hard. It's very easy to ruin your image. It's very hard to build it.
I'm not here to defend his shop, or practices. I run my own small business and have similar struggles. Too much work, to little, no funds for web design, etc. he seems like a great guy on the phone, but turn around time needs to be 2 weeks max. Anything more, even off season is too long.
I work on these skis for fun and because I'm passionate about the sport. Also, engines are sexy.
I also posted here just to log the sent / returned / etc dates.
The sad reality is, that with no new hulls being mass produced... Eventually there will be no need for any of these shops... 2 stroke anyway.
I had also heard concerns with SBT engines, however I don't have facts.
If we had the $ we could anonymously send engines to the top 5 shops and go all consumer reports on their asses.
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Jetskigoodies
Well-Known Member
I hope I didn't get special treatment. I didn't mention this forum or anything else before using the shop.
I just read those other posts on pwc today and seeing the "shipping issues" line up... Causes me concern. Had I saw all of that I may not have used this shop...
But I did drop the engine off in person. To a house, which I also felt was weird. And I usually leave people with the impression that I'm not a guy to piss off
I have never seen a shop.
I would like to see Tom on here clarifying, however he builds engines. He doesn't do social media. Transparency is critical for companies and government. Social media is hard. It's very easy to ruin your image. It's very hard to build it.
I'm not here to defend his shop, or practices. I run my own small business and have similar struggles. Too much work, to little, no funds for web design, etc. he seems like a great guy on the phone, but turn around time needs to be 2 weeks max. Anything more, even off season is too long.
I work on these skis for fun and because I'm passionate about the sport. Also, engines are sexy.
I also posted here just to log the sent / returned / etc dates.
The sad reality is, that with no new hulls being mass produced... Eventually there will be no need for any of these shops... 2 stroke anyway.
I had also heard concerns with SBT engines, however I don't have facts.
If we had the $ we could anonymously send engines to the top 5 shops and go all consumer reports on their asses.
You didnt have to tell him you were on the forum he knew by your post.
http://www.seadooforum.com/showthread.php?39604-has-anyone-used-ses-for-engines/page2
Posts 30-50
He knew right away to take care of you, it looked like Nick was trying to get him to answer some hard questions concerning turn around and his overall rep. Then the next few post there you were is knight in shining armor. He made sure you were satisfied to help bring back his rep, and I do say it is working. It seems you get your motors back quick even when people send theirs in before yours, coincidence?
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Jetskigoodies
Well-Known Member
You know what, I guess I should not have stirred up this hornets nest, obviously it is a verrrry touchy subject. I will refrain from anymore comments on this matter, I do not want to create any rifts between anyone on here. As you can all see by my previous post you know my opinions. I know I wont change anyones current opinions but at least new customers will have some other things to think about before making any decisions.
SabrToothSqrl
Well-Known Member
You sir, are correct! Good find. I was mistaken. It's been a long week. I updated the above post. It's fairly clear that brp tech is Tom.
Man that feels like years ago. I am reading through all of it. Looks like a few people had a good experience.
I'm not sure if they gave me special treatment, I did talk to Tom on the phone for almost 3-4 times at 1/2 to an hour each time about engines, carbs, skis, websites, and the industry as a whole.
I would hope they take care of everyone, but I have no way of knowing. You guys really think people respect my rants on here?
I'm not sure i need an ego boost (Type D personality), but it did make me smile.
Looks like his major issue is turn around time. That's the root issue. The shipping excuses however just tick people off. Every engine, 2 weeks, with tracking numbers and email updates every 3 days. That's what every shop needs.
You aren't stirring me up, I just want the facts. I was treated well, and that's my story.
If some were not, we should hear about it! From any shop!
You want a good war? Check out Tesla vs. New York Time!
I just hope I don't have to send him another 951... Not because of his shop, but because the seller told me it ran!!! (It does not).
Transparency is key. I think people would understand time issues over shipping issues.
Man that feels like years ago. I am reading through all of it. Looks like a few people had a good experience.
I'm not sure if they gave me special treatment, I did talk to Tom on the phone for almost 3-4 times at 1/2 to an hour each time about engines, carbs, skis, websites, and the industry as a whole.
I would hope they take care of everyone, but I have no way of knowing. You guys really think people respect my rants on here?
I'm not sure i need an ego boost (Type D personality), but it did make me smile.
Looks like his major issue is turn around time. That's the root issue. The shipping excuses however just tick people off. Every engine, 2 weeks, with tracking numbers and email updates every 3 days. That's what every shop needs.
You aren't stirring me up, I just want the facts. I was treated well, and that's my story.
If some were not, we should hear about it! From any shop!
You want a good war? Check out Tesla vs. New York Time!
I just hope I don't have to send him another 951... Not because of his shop, but because the seller told me it ran!!! (It does not).
Transparency is key. I think people would understand time issues over shipping issues.
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Jetskigoodies
Well-Known Member
You sir, are correct! Good find. I was mistaken. It's been a long week. I updated the above post. It's fairly clear that brp tech is Tom.
Man that feels like years ago. I am reading through all of it. Looks like a few people had a good experience.
I'm not sure if they gave me special treatment, I did talk to Tom on the phone for almost 3-4 times at 1/2 to an hour each time about engines, carbs, skis, websites, and the industry as a whole.
I would hope they take care of everyone, but I have no way of knowing. You guys really think people respect my rants on here?
I'm not sure i need an ego boost (Type D personality), but it did make me smile.
Looks like his major issue is turn around time. That's the root issue. The shipping excuses however just tick people off. Every engine, 2 weeks, with tracking numbers and email updates every 3 days. That's what every shop needs.
You aren't stirring me up, I just want the facts. I was treated well, and that's my story.
If some were not, we should hear about it! From any shop!
You want a good war? Check out Tesla vs. New York Time!
I just hope I don't have to send him another 951... Not because of his shop, but because the seller told me it ran!!! (It does not).
Transparency is key. I think people would understand time issues over shipping issues.
I do not know if he respected your rants but when he was put in the hot seat with questions on turn around you were the very first guy on that thread to say you would use him, so I am sure in his eyes you were a priority so that when you responded on the thread you would be backing up his statements. Ok I swear I am done now, no more posts on this thread.
harryb
New Member
Followed this whole thing and frankly don't know why. SES rebuilt a 720 for me in the fall of 2011 and I am totally satisfied at this point in time, turn around time at about three weeks and a great price.
Thats how I felt about the whole thing. I know its not in alot of guys, but when I'm busy I let people know before they even drive over how busy I am and try to give them a good timeline. If things take longer, you best believe I am calling them and let them know.
I am very familiar with the hardships of not having a commercial property. Most of the guys selling parts live out in BFE where they can get away with lining them up all over the yard and can put up a pole barn without permits. The nature of the beast is its a very seasonal industry and property isnt cheap around here. I really dont know if I can get through the lean months...and the smallest of industrial park suites pull 2k a month around here.
With that said I dont try to create an image that I have this great big shop. Many have seen pictures of what I'm working with. I also started an addition before I went full time on jetskis, so I'm locked into this property in Tonka. I love where I am but if I wouldn't have done the addition, I prob would have moved to a more rural spot to better compete.
And yes Sabr...once you start stacking up a post count you get respect, esp with people who just browse on a certain subject as a guest and never post. I know you def know your 951s quite well BTW!!
The reason JSG brought this all up is he knows that a guy's first PWC usually is the one that makes him fall in love with the sport, or absolutely hate it. The guys that hate it usually get hosed on deals, or say have to wait all summer for their rebuilt motor to get back to them after shelling out as much dough as the thing is worth. Us junkies want to see the newbs score a decent deal, get them fixed up quickly, and keep them enjoying it all summer.
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Jetskigoodies
Well-Known Member
I thought your avatar looked familiar, you were the 2nd person to send out their motor to him, you and sabr put right on the thread we will post all of our findings. You were in the same thread I posted and in the same post numbers I posted, so the same applies to your build, he had to do it right and fast, just to rebuild his rep. If his rep is bad here he will lose alot of future business. Out of all the people who have used him in the past it looks like 3 of you had a good experience. I am glad you guys had a good experience but can any of you defend Adams experience and if you beleive the shipping thing, then Tom has the worst luck in the world because this has happened with alot of customers. I will return to this thread with a VERY Interesting,long,educational,detailed,post in a couple months.
Jetskigoodies
Well-Known Member
Tom(brp tech)is logged in, please introduce yourself and shed some light to the matter, obviously someone let you know about all of this because you have not logged on in over 1 year. I am interested in what your side of things are.
The number one question I have is about turn around time. Why are you constantly going over deadlines or estimated time? I understand sometimes things happen but the shipping issues you have is strange, I ship hundreds of items a month in the summer and have only had 1 misplaced package. Also what shipper are you using? I would like to contact them to see if we can get this tracking thing worked out.
The number one question I have is about turn around time. Why are you constantly going over deadlines or estimated time? I understand sometimes things happen but the shipping issues you have is strange, I ship hundreds of items a month in the summer and have only had 1 misplaced package. Also what shipper are you using? I would like to contact them to see if we can get this tracking thing worked out.
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kicker
Well-Known Member
What is your turn around time today, being the slow season?
Jetskigoodies
Well-Known Member
The picture isnt the big issue here, shipping time is, Now that we know we have you here to respond, It would be great insight for your future customers. I have not used you before but I was going to, but when I researched your company, we came across alot of negative things about turnaround time and your responces to people about them already being shipped but people still not receiving things for months later.
I have seen in the past you used ups, what shipper are you using now and why if you are having so many problems why not switch shippers? I would rather pay the extra $25-$50 for shipping just to not have that issue, and I am saying(i) as me the customer footing the extra cost not you taking the hit on shipping
I have seen in the past you used ups, what shipper are you using now and why if you are having so many problems why not switch shippers? I would rather pay the extra $25-$50 for shipping just to not have that issue, and I am saying(i) as me the customer footing the extra cost not you taking the hit on shipping
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