SES Engines - My Experience

[adamsbj123]

For me the price difference was the deciding factor. My research found no complaints regarding SES other than turnaround times. For example my 787 RFI is $1295 at SBT plus they charge shipping both ways. SES 787 RFI rebuild is $949 they pay return shipping. Also as someone mentioned with SES you dont have to remove the PTO or mag housing. They will take care of that and return it with a new rotary valve, timed and include install gaskets. If someone needs an engine fast SBT is surely the way to go. But in my area our season is only a couple of months yearly. So I figured an 8 week turnaround in the off season and saving a few hundred bucks would be the way to go.
I had no idea 6 months later I would still be waiting and wondering. I think things are going to change at SES. Thanks in no small part to this Forum. I hope they continue to provide a quailty product and get the turnaround and communcation issues resolved. We as consumers need choices and competing shops to keep prices in check.

what does someone really save ??? over ses and sbt ??? ive looked at websites, seems to me like 100.00 -- maybe -- sbt gives you raves and bellows and oil fittings all new, shipping rates ok -- http://www.shopsbt.com/rates.htm -- also, if you pick up the phone, and call, someone actually answers - and then transferes to correct department - and you get motor in days

maybe for people up north, being closer
but alot of us here, just go there and get it ... has anyone ever been to ses ????
first time i went to sbt was at 8:00 am, when they open, was like 20 - 30 cars there, thought they were busy, was employees cars

 

[adamsbj123]

Tom called me yesterday (Saturday) and left a message. He said that my engine must be lost in shipping. He apologized and said thanks for my patience. He said he is no longer using that shipping broker. He had another 787 RFI in his spare inventory and he is crating it up right now. He will call Monday morning with a tracking number. He asked that if I receive the first motor to let him know and he will send UPS to pick it up. I should see my engine soon.

I would have appreciated JSG's efforts a lot more if so much had not proven to be incorrect. I do think overall this thread will institute some change. That's cool. Hopefully Tom's business improves as a result.

I sure look forward to learning how adam's turns out.

My mind definitely changed on thinking this thread needs to close. I agree - keep it open. Those that are tired of it can unsubscribe from it.



Any explanation or apologies on why it has taken so long? This does seem excessive.

 

[mashenden]

Im glad to hear that this lit a fire under Tom's asz. I also am glad to see he isnt saying anything...just doing positive things.

I also want to thank JSG for not just walking away from this issue. You can mince words with his statement that "tom stole the picture"...we all steal pictures from google on a daily basis. The issue here is he has that picture on display that he doesnt own. Again sounds like it is being fixed.

Last thing I'd like to point out to Tom...you DONT have to accept every job. If things are getting harry just communicate to your customers. A customer cannot biatch if you just tell them "im slammed it could be 4 months" they then get to make the decision. Email is nice b/c it doesnt matter what time you do it. There is very little issue posted with the quality of work, you just need to start a little spreadsheet to keep an eye on your timelines and communication.


For the most part this argument was as professional and respectful as I have ever seen on the internet. For that I give everyone a big thumbs up!!!:thumbsup: and a beer...:cheers:

All in all it was a pretty decent discussion. I still believe he had legal rights to use the photo, but it clearly was not his building. I doubt that we will all agree on the significance of the picture, but we now know he has a shop and the shipping issue seems well on its way to being resolved. I'm sure we all agree that it was not good to be losing motors and not being able to track them, whether it was 10, 5, or 1 a year.

 

[Minnetonka4me]

I have ZERO issues with a guy working out of his house BTW...just dont lead me to believe you own this nice fancy shop. We all learned honesty is the best policy in kindergarden.

Im working out of a 24x24 garage with a small out building on a 1/4acre...and I acquired a rental building last fall for fixer uppers.

 

[mashenden]

I have ZERO issues with a guy working out of his house BTW...just dont lead me to believe you own this nice fancy shop. We all learned honesty is the best policy in kindergarden.

Im working out of a 24x24 garage with a small out building on a 1/4acre...and I acquired a rental building last fall for fixer uppers.

Agreed. I doubt anyone is upset that the picture is gone. The actual shop seems just fine to me. I wish I had something as significant as you or Tom. Working in my garage is like playing a life size Rubix Cube. That is probably my draw to getting a jet ski. I can still (barely) get one in my garage

 

[SabrToothSqrl]

My 30x40 filled up fast. Time to build another....


"NEW GUARANTEED SHIPPING DATE OR ITS FREE !!" That's quite the guarantee!

I wish he'd finish the 93 octane engine page. I'd buy one if I knew more about setting it up.

What carbs / jets / prop to get the most out of it.

 

[Jetskigoodies]

Hey Sabr, that gauranteed shipping date or it is free is for sure a great step in turning around his shipping issues. I was looking over his website and did not see that option, is it at the checkout? Is it part of his current pricing or is there a added fee for that? You posted it so I figured you looked in to it already.

 

[kicker]

The statement NEW GUARANTEED SHIPPING DATE OR ITS FREE !! is the first line on the premium rebuild. There are no details about how long. He did tell me on the phone that the guaranteed shipping will start in March or April, which is probably why there are no detail's with the statement.
Because shipping is one of his biggest setbacks, I did suggest to him, that it should be on his home page and much bigger.

 

[Jetskigoodies]

Good to know, in March/April is that going to be available on all motors or still just the premium?

 

[kicker]

He left me with the impression that it will be on everything but he did not specify nor did I ask if it was on all rebuilds.

 

[rjcress]

Wow.
I hadn't checked this thread in a while since I was waiting on my 2nd engine from SES.
Not sure what to make of the tone of some of the posts.

So far I sent 2 engines to SES for rebuild
1) 951DI sent on Oct 22, 2012 & got it back on Dec 13
2) 787 sent on Jan 25, 2013 & got it back on Mar 04, 2013.

On the first one there was no note or call when the engine shipped. It just showed up one day. Luckily, I work from home, so it wasn't a big deal.
On the 2nd one, Tom called me to say it was almost done, and called again when it shipped. He also sent a tracking #.

Because of the price being lower than anywhere else I could find I was prepared to endure longer rebuild times. The actual turn-around was a bit long on the first, and reasonable on the second, in my opinion.

Shoulder surgery has prevented me from reinstalling either engine, but I'm progressing and should be able to start putting them back in soon. I'll report back if i have any issues or to say that they are running.

 

[SabrToothSqrl]

Take some pics and make a thread for the install. Your turn around times seem pretty good.

 

[adamsbj123]

This journey is nearing the end. I finally have a tracking number confirming my engine has shipped and is scheduled to be delivered next Tuesday the 12th. 1 week shy of 7 months turnaround. I will post pics when it arrives.

 

[griz400]

i just cant believe you didnt get your motor yet, besides that they lost your motor, sbt, guarantees your delivery date or your motor is FREE -- zero, notta, guess i just dont understand cause all we do is drive down and pick em up..

 

[kicker]

SES is also doing guaranteed delivery now too.

Sent using Tapatalk

 

[adamsbj123]

i just cant believe you didnt get your motor yet, besides that they lost your motor, sbt, guarantees your delivery date or your motor is FREE -- zero, notta, guess i just dont understand cause all we do is drive down and pick em up..

The whole thing does not make sense. My engine was sitting in their shop for many months while other guys who sent in after mine were getting theirs returned within 8 weeks. I never did get an explanation. I am just glad that it is almost over. My UPS tracking says that my engine will be here on Tuesday. I just hope my engine is built right and will last a few years.

 

[griz400]

i clicked on everything on ses website, i see nothing about shipping date and free motor .............maybe free shipping cost ....sbt guarantees shipping date, or engine is free

 

[adamsbj123]

i clicked on everything on ses website, i see nothing about shipping date and free motor .............maybe free shipping cost ....sbt guarantees shipping date, or engine is free[/QUOTE
Click on the Premium Engines tab. It is at the top of the page. They just started with the guaranteed shipping date policy . Thanks in no small part to the comments on this forum.

 

[griz400]

free shipping, says nothing of a free motor ...........

here is a link http://www.shopsbt.com/jet-skis/rebuilt-sea-doo-engines.html
4th paragraph

 

[Jetskigoodies]

Kicker said they will be starting it soon but did not have a date when that will start and does not know if applies to all rebuilds. I only saw it on premium builds. I was wondering if it is just the premium engines if the regular builds would get pushed to the back shelf. As of recently though everyone had had good turn around times. Besides Adam.

 

[kicker]

I think we are getting confused.
SES is or will be offering guaranteed ship dates or its free (he told me it was starting in March or April), its, the very first line on premium page in red. http://www.seadooengineshop.com/seadoo-engines-premium/

SBT does not offer this guarantee, not that I could find on the website anyways. This should not be an issue for SBt cause they just take one off the shelf and send it out, you dont have to wait for them to rebuild the one you send them.

 

[Jetskigoodies]

Kicker the link griz posted has the guarenteed ship date or it is free right on that link in the 4th paragraph like he stated. That is on the shopsbt website.

 

[kicker]

I guess I was the only one confused, both SES and SBT will or are offering guaranteed shipping.

 

[kicker]

dbl post...

 

[kicker]

I received confirmation from SES that they have started their "Guaranteed shipping of its Free"

Good luck to all!!!