Hey guys, I think there is a great guy at Top Gear named Mark. He is helpful honest and great. But he is the manager. The worker who answers phone and checks the boats/skis is a real bastard. I dont know his name but He is dishonest, (quotes one thing on phone but when you come in he doubles the quote because he thinks you have no other choice) he lies to your face about when it will be finished. (he said 1 day... Still waiting 3 days later and they "haven't had time to even look at it" I asked them so why did you tell me to bring it in and couldn't get straight answer.
Worst is he makes you feel like they are doing you a favour by even agreeing to service it so we accept their ridiculous prices (100 dollars for spare key plus 40 dollars programming fee!) when without us customers they would be bust. Funnily enough Mark the manager will quote one price but that worker will double or triple it! (300 to gel cote a tiny dent)
Anyway I stay away from that guy and try only to deal with Mark on the phone or in person, but its hard cos he is not always there. Hope that other guy gets fired or leaves. Really rotten person. Anyone else suffered the same?