Sea doo customer services is horrable......my ski sunk with only 8 Hrs on it and has always been in 8' plus of water, had no thrust right off of trailer and Sea-doo will do nothing to help they say had to have sucked up rocks(yet no rocks in pump only chunks of wear ring)guess thats what I get for buying almost $30,000.00 worth of jet skis.....just a bunch of excuses, maybe the should change there name to SEA-DON'T
-
This site contains eBay affiliate links for which Sea-Doo Forum may be compensated.
Think twice before buying SEA-DOO or should I say SEA-DON'T
- Thread starter srgibson
- Start date
- Status
Michael211_2000
New Member
Your vent makes no sense.... what do chunks of wear ring have to do with the hull sinking, exactly?
If it had no thrust brand new right off trailer why didn't you take it back to dealership right then and there and find out why? I would have! And just where did you spend $30,000 on a single SeaDoo anyhow, you know you got took right? ;-)
You're too angry and your posting doesn't make sense friend, please calm down and post a better description of what happened and when... I'm quite happy with my SeaDoo and wouldn't trade it for any other PWC, many others are also. Doesn't mean you aren't getting screwed over or anything though... post better details please.
Regards.
- Michael
If it had no thrust brand new right off trailer why didn't you take it back to dealership right then and there and find out why? I would have! And just where did you spend $30,000 on a single SeaDoo anyhow, you know you got took right? ;-)
You're too angry and your posting doesn't make sense friend, please calm down and post a better description of what happened and when... I'm quite happy with my SeaDoo and wouldn't trade it for any other PWC, many others are also. Doesn't mean you aren't getting screwed over or anything though... post better details please.
Regards.
- Michael
Michael211_2000
New Member
ps. Pics are worth a thousand words. Take some, post them, give better description of the situation. Vent posts don't convince many people of your point of view.
- Michael
- Michael
Michael - i assume he meant that he bought more than 1 ski over the years, maybe even 2 at one time.
Srgibson - yes please provide more details....we have members here that deal with BRP people quite often.
Sea doo says damaged wear ring caused high exhaust temp which melted a water tube and sunk ski.....the no thrust problem happend for the first few throttle shots then had no more problem until a few tri[ later when it happend again (no thrust) and proceded to sink....and no not 30 for 1 I bought a couple of skis....earlier post.....Just baught a Wake pro 215 and wake 155,The first day I launched them the 215 would not accellarate (it would rev just no boost) after a couple throttle shots it launched like a rocket. We rode for a few hours that day with no more problems. I put bothe skis in the water 3 more times after that and had no issues, everything ran great. Launched again on July fourth and idled past the nowake zone about 200 yards, when I went to accelarate NOTHING just the the first time off the trailer, I tried a few time like before and then got an alarm and the engine shut and the ski started sinking. Got back on trailer and took to dealer and was told I must of sucked up rocks and shreeded the wear ring (which I know for a fact didnt happen and I Launched the first time and the time it sunk in deep marinas) So in short Sea Doo is trying to stick it to me with 8Hrs on my Ski.
I will post pics shortly......problem is anything related to the wear ring is Sea-Doo's easy out for warranty,it's like Ford saying I know your brakes failed and you crashed your car must have got something stuck in the pads but they are a wear item so your on your own...........
Michael211_2000
New Member
I was being facetious... sorry. His initial post was just a little too hastily written.
- Michael
- Michael
Michael211_2000
New Member
Damaged wear ring leads to high exhaust temperature which melted a water tube and sunk the PWC... I still don't see how a damaged wear ring could have lead to high exhaust temperatures and there are temperature sensors in the exhaust on mine it should have been wailing at you long before the water tube melted.
Either that dealership is not explaining things to you correctly or you are not understanding what they're telling you. How damaged can a wear ring be that NO water gets pumped into the exhaust system?
It is still likely you sucked something into the pump however, the wear ring didn't tear itself up there had to be some foreign debris in the pump. Your descriptions of how it would rev up but not accellerate are exactly what occurrs when there is something in the pump that doesn't belong in there. Unless some part of that debris blocked the water port for the exhaust cooling system preventing waterflow to the exhaust system... which would cause the exhaust to overheat and melt down, but there are sensors that should have been screaming at you long before the melting began I think. You say you got an alarm but how long did you continue running the engine once the alarm sounded?
This is one more darned good reason for everybody to have an automatic ELECTRIC bilge pump in their PWC's! Buys you time to get the darned thing back on a trailer of lift or beach it if it starts taking on water and you can't run your engine!
- Michael
Either that dealership is not explaining things to you correctly or you are not understanding what they're telling you. How damaged can a wear ring be that NO water gets pumped into the exhaust system?
It is still likely you sucked something into the pump however, the wear ring didn't tear itself up there had to be some foreign debris in the pump. Your descriptions of how it would rev up but not accellerate are exactly what occurrs when there is something in the pump that doesn't belong in there. Unless some part of that debris blocked the water port for the exhaust cooling system preventing waterflow to the exhaust system... which would cause the exhaust to overheat and melt down, but there are sensors that should have been screaming at you long before the melting began I think. You say you got an alarm but how long did you continue running the engine once the alarm sounded?
This is one more darned good reason for everybody to have an automatic ELECTRIC bilge pump in their PWC's! Buys you time to get the darned thing back on a trailer of lift or beach it if it starts taking on water and you can't run your engine!
- Michael
Last edited by a moderator:
I dont disagree that something could have been in the pump my issue is it would have been in ther from the dealer (who also said they did not water test my ski before delivery) and the alarm went off for aprox a few seconds before the ski shut off and was under water 2 min later
Michael211_2000
New Member
Is a SeaDoo Wake a PWC or is it a boat? I'm a little confused just what we're talking about here... an Ebay search came up with 3 boats, not a single PWC.
I'm under the impression it's a boat but the OP refers to them as "ski's"... can someone clarify? If this is a boat this is in the wrong forum.
- Michael
I'm under the impression it's a boat but the OP refers to them as "ski's"... can someone clarify? If this is a boat this is in the wrong forum.
- Michael
Ronsse610
Active Member
nvm these are seadoo the wakeboard edition
http://www.sea-doo.net/units/2009/2009 Sea-Doo WAKE PRO.jpg
http://www.sea-doo.net/units/2009/2009 Sea-Doo WAKE PRO.jpg
no not bad luck with all just this one and no debis in water.....the dealer even wanted it inspect my other ski to compare and wear ring looks brand new!! Both skis come off the same trailer and have the same hours
nope they are skis WAKE PRO 215 AND WAKE 155 ARE BOTH SKIS
Michael211_2000
New Member
Ahhh! So this is a PWC then and not a boat. Is that a watertank across the stern? Weird!
Anyways, I personaly would be very interested in seeing the pics of the inside of the pump with that chewed up wear ring... and just because 1 was unlucky enough to suck something up into the pump doesn't mean the other would have also, it may have been a 1-off. If there's NO damage to the impeller blades then it couldn't have been a rock they ding up the impeller blade leading edges. Still leaves the possibility of a small branch floating just below the water's surface, like I said I rode my RXT right past one the other weekend didn't see it till it went right beside me. A small branch shouldn't have torn the wear ring up so badly however... a stick or piece of wood could be another matter though.
So another question to ponder is, is there any other way to tear up a wear ring on a PWC that's met water for the very 1st time ever and is brand new? And why would the water port get blocked such that the exhaust system melts down? The exhaust temperature sensors should have activated the alarm long before anything melted down, why didn't they and could that be a point to raise with the dealership?
I'm honestly trying to see this from every possible angle and ask all the right questions. If a brand new watercraft behaved like you described that very 1st time I put it in, it would have been right back on the trailer and hauled back to the dealership for an explanation though they're too expensive not to work perfectly from the moment you put it in the water.
Other than sinking and possibly getting water in the engine (has somebody sucked the engine out??? is it being allowed to dry out and air out right now???) and some of the exhaust system melting and of course that wear ring what other damage was done do you know?
- Michael
Anyways, I personaly would be very interested in seeing the pics of the inside of the pump with that chewed up wear ring... and just because 1 was unlucky enough to suck something up into the pump doesn't mean the other would have also, it may have been a 1-off. If there's NO damage to the impeller blades then it couldn't have been a rock they ding up the impeller blade leading edges. Still leaves the possibility of a small branch floating just below the water's surface, like I said I rode my RXT right past one the other weekend didn't see it till it went right beside me. A small branch shouldn't have torn the wear ring up so badly however... a stick or piece of wood could be another matter though.
So another question to ponder is, is there any other way to tear up a wear ring on a PWC that's met water for the very 1st time ever and is brand new? And why would the water port get blocked such that the exhaust system melts down? The exhaust temperature sensors should have activated the alarm long before anything melted down, why didn't they and could that be a point to raise with the dealership?
I'm honestly trying to see this from every possible angle and ask all the right questions. If a brand new watercraft behaved like you described that very 1st time I put it in, it would have been right back on the trailer and hauled back to the dealership for an explanation though they're too expensive not to work perfectly from the moment you put it in the water.
Other than sinking and possibly getting water in the engine (has somebody sucked the engine out??? is it being allowed to dry out and air out right now???) and some of the exhaust system melting and of course that wear ring what other damage was done do you know?
- Michael
What year is the ski that has the problem?
2012 wake pro 215 less than 8 hrs and had no thrust for the first couple throttle hits in the water then ran fine for aprox 7 hrs
I think I would be finding a different dealer.
qsilver23t
Member
I'm not too sure how that would make your ski sink? It could be that the drive shaft was installed incorrectly and it was wearing on the carbon seal, my dealer told me that BRP is having a lot of issues with improperly installed drive shafts on new skis, including my own. Has the dealer mentioned anything about your carbon seal, which is where the shaft enter the hull? I don't know if this would have been why your wear ring was damaged, but if the shaft was at a severe enough angle I suppose the impeller blades would have been in contact with the wear ring from the start? I would also assume that the amount of throttle combined with the lack of water intake could have caused the exhaust overheat.
I'm definitely no expert, this is just my two cents!!
I'm definitely no expert, this is just my two cents!!
qsilver23t
Member
P.S. That impeller does appear to have a lot of wear on it for only having 8 hours...just saying
Michael211_2000
New Member
Sr Gibson, look at the leading edges of your impeller blades... it's been chewing on something there can be no doubt about it! Something was without a doubt sucked into that jetpump and went thru the pump, the leading edges of the impeller are all beat up the rubber nosecone is even torn up. I don't know what it was or when it was in there, but it was in there and made a mess of things. This is not a factory defect issue, it doesn't fall within the warranty. I don't think it was a rock or even a bunch of rocks they wouldn't have torn the rubber nosecone up like that, it almost had to be wood a branch got in there and was wrapped around the shaft briefly (tearing the rubber nose cone up) then shredded and spit out the back IMO. That impeller looks like it's seen a hundred or more hours of service, not 8!
If the machine was never sold to anybody else and returned before hour 1 on the hourmeter, and the dealership does not test drive the units they get in for sale this seems obvious to me, then there's not much else one can say except you unfortunately sucked something into and thru that pump. Eeeek!
The wear ring didn't damage the impeller blades and rubber nosecone, something foreign did all that damage and it was probably partly wrapped around the shaft for a brief time due to the nosecone damage.
You were the only 1 to drive it I guess? Did ANYBODY else take it for a spin at ANY time during the 8 hours you had it running? Anybody at all? This aught to have made some racket for sure!
The dealership and BRP are sooooo not going to warranty that. I can't see any way to blame them having seen the pics of the inside of that jet pump. Sorry. :-(
- Michael
If the machine was never sold to anybody else and returned before hour 1 on the hourmeter, and the dealership does not test drive the units they get in for sale this seems obvious to me, then there's not much else one can say except you unfortunately sucked something into and thru that pump. Eeeek!
The wear ring didn't damage the impeller blades and rubber nosecone, something foreign did all that damage and it was probably partly wrapped around the shaft for a brief time due to the nosecone damage.
You were the only 1 to drive it I guess? Did ANYBODY else take it for a spin at ANY time during the 8 hours you had it running? Anybody at all? This aught to have made some racket for sure!
The dealership and BRP are sooooo not going to warranty that. I can't see any way to blame them having seen the pics of the inside of that jet pump. Sorry. :-(
- Michael
Michael211_2000
New Member
That's not wear, that thing chewed on something even the rubber nosecone is torn. Something went thru that pump, and it wasn't just H2O.
Even rocks wouldn't do that kind of damage, rocks would spin to the outside of the impeller and tear up the wear ring and ding the impeller leading edges BUT rocks would not go to the center and tear up the rubber nosecone... only a tree branch could have done this kind of damage.
What I'd kinda like to know is what stopped up the cooling lines, is there something blocking the passageway in the pump where it feeds water to the exhaust cooling system are there any bits of whatever went thru the pump still in the water lines... and the high temp alarm should have been blaring long before parts started to melt down.
That pump's been thru hell and back. Good grief! :-(
- Michael
Michael211_2000
New Member
The waterbox is plastic on that model? Wow! Mine's aluminum with a rubber casing all around it to dampen the sound.
I see in 2nd pic the wear ring started to go thru the impeller finally, that was undoubtedly the end of it's ability to propel. I cannot see how the wear ring material could possibly have made it to the rubber nose cone and torn it up, and the wear ring material is way too soft to have done that damage to the blade leading edges... there was something else in there that did that damage. :-(
- Michael
I see in 2nd pic the wear ring started to go thru the impeller finally, that was undoubtedly the end of it's ability to propel. I cannot see how the wear ring material could possibly have made it to the rubber nose cone and torn it up, and the wear ring material is way too soft to have done that damage to the blade leading edges... there was something else in there that did that damage. :-(
- Michael
- Status
