My brother and I truly appreciate your business! Its been insane the last few weeks. Although I have made less mistakes than I did in years past, things happen. They are always resolved.
A few things that will help me make less mistakes....
PLEASE send the paypal payment for "GOODS" You always should when making transactions to be covered by paypal, but even if you fully trust me, it makes it SOOOO much easier to ship and make sure I took care of your order its worth paying paypal. Plus I write it off anyway.
PLEASE make sure to verify your shipping address. I cant tell you how many people do not remember to update it when they move.
IF YOU USE THE MOBILE APP....please make sure to select "goods" and make sure your address is added to the app. It seems that those things are a problem if you do not add them, or leave them default. It doesnt seem to add the shipping address even though you see it when you log in on a computer.
PLEASE make sure put exactly what you expect to receive in the note section before you hit send. I ALWAYS look at the notes, so if theres a bolt you asked if I could send, or you need a gasket....it has much less chance of being forgotten.
Thanks again and look forward to your repeat biz!