Difficulty contacting SES in PA

[danduta]

Hi guys. Anybody know what is going on with SES. They have my motor for 2 1/2 months and I can not get a hold of them. Mail box full and no response to email.
Has anyone had similar problems?
are they still in business?

 

[Spimothy Leary]

hmmm,,, have you just tried picking up the phone ?

Phone: (267) 432-3169 Tom Answers, or at least he just did about 12 seconds ago.

please tell me you've actually tried to call

 

[hfgreg]

Hm that doesn't sound good. We had another big thread about them in the past not sure if it was good or bad.. can't remember I will search for it here momentarily.

 

[hfgreg]

Here is the topic: http://www.seadooforum.com/showthread.php?46632-SES-Engines-My-Experience

 

[danduta]

What I meant was phone would not accept any messages. I got mailbox full after calling (267) 432-3169.
Sent 4-5 emails as well.
If you talked to Tom 12 seconds ago at least he is alive.

 

[kicker]

His website says that he guarantees a ship date. What date did he give you? I know there has been lost motors in the past with SES. I have used him and had a great experience, he helped with a bunch of tech stuff after the install and I have not heard of anyone having issues with him covering the no fault warranty

.

 

[jammin777]

in the 3 or 4 times ive called, tom answered. my engine should be done a 2 weeks, we'll see. hope you get yours back soon!

 

[Coastiejoe]

Sounds like he gets busy more so than anything else....