OK guys... I just looked here, and let's play nice. With that said.........
JetSki Junnkies: You are the one out of line. This is a forum... and anyone with an opinion can make a post. Lou's original post stands. He did not call you, the company, or the product any names. He simply stated his opinion. You came back and attached him personally. Also... Lou is a respected member here, so he will have the benefit of the doubt. You on the other hand, have 60 posts to your name, and I can't remember the last time I've seen a "Helpful" post from you.
Now... as for my opinion... they may be useful, but they are of a bad design. The main problem is... there is no outward support. SO... (in the case of the cooler being mounted) if one of them would slip inward... you would loose the tension on the strap... and the cooler would go by-by.
Finally, before you come back, and run your mouth (so to speak) at me... you would be wise to check the badge under my screen name. Accounts can be banned and/or removed... and I will be dammed if I let this board turn into some the others. Not to mention... this is no way to defend your company. (or one that you are associated with, in some way) Being negative to potential customers, in a public forum, makes YOU look like the bad guy. The proper way to have handled it would be to put it back into Lou's lap. You can have said... "Thanks for the input, but why do you think they are useless??" This would have forced Lou to defend his opinion... also, you could have been polite, and maintained a professional position.
I own a small manufacturing company, and I do a lot of Biz Via group buys, and word of mouth, on chat boards. There is a lot of money to be had. But, if you get a bad rep here... right or wrong... no one will be buying.
With that, you may also want to apologize to our senior members.