Craigmri
New Member
Well, After 5 months my boat is finally complete. The final missing item came in yesterday which was the under seat storage bin for one side of the rear bench seat. While the last five months have been frustrating getting missing parts, getting my warranty duration and coverage issue resolved and of course all the "new boat" gremlins worked out, I'm finally whole.
In the end I've learned a few things. For one, BRP does not like dealing with the public. At every step they pushed me right back to the dealer even when the dealer wasn't responsive. With that said, I believe behind the scenes they were working to do the right thing. With every warranty repair Barneys of St. Pete was faced with BRP ponied up and paid the claims and there were many that equated to over $4000.
Smith Powersports made it an interesting experience but in the end Charles(owner) was a stand-up guy and made it right to my satisfaction. He even covered the cost of my 10 hour service performed by Barneys. Because of the way he resolved my issues we had I always suggest that people looking for a boat try them for prices. In fact, I'm thinking about a 23' and I will give Fred at Smith Powersports a shot. Most likely however if I go 23 it'll probably be the Yamaha.
Craig
In the end I've learned a few things. For one, BRP does not like dealing with the public. At every step they pushed me right back to the dealer even when the dealer wasn't responsive. With that said, I believe behind the scenes they were working to do the right thing. With every warranty repair Barneys of St. Pete was faced with BRP ponied up and paid the claims and there were many that equated to over $4000.
Smith Powersports made it an interesting experience but in the end Charles(owner) was a stand-up guy and made it right to my satisfaction. He even covered the cost of my 10 hour service performed by Barneys. Because of the way he resolved my issues we had I always suggest that people looking for a boat try them for prices. In fact, I'm thinking about a 23' and I will give Fred at Smith Powersports a shot. Most likely however if I go 23 it'll probably be the Yamaha.
Craig