Im a power seller on ebay, paypal and ebay always side with the buyer. I sent out a rave valve assy, i always use delivery confirmation,the guy messaged me 1 week after he got his package and asked where all the parts were. I told him there are 2 bags in the box one with the rave and the clip and the rest was in the second bag. He said there was only 1 bag and then he said i probably have a theif working for me, because the guy who packaged the parts probably kept the parts. First of all sounded fishy that he waited 1 week to contact me, whenever i order something the day it comes in its like christmas i cant wait to open it, oh yeah as for the employee part, i dont have any lol i ship out everything myself. So i call ebay immediatly and describe the situation, and someone in india tells me to simply have him send me back the items and refund his money, i said hold on i sent him the product and he claims he didnt get it even though i know he did, and i have to take the loss. So she says no he will send you back the items first, then refund the money. The most expensive part is missing WEIRD. Anyways If i didnt refund his money he would have left negative feedback and i didnt want to lose my top rated status because you get a good discount on final value fees and shipping. Buyers have you by the balls it just sucks that people out there are so crappy. Ive been checking his feedback and he hasnt purchased one from anyone else, why would he, he got one for free from me.