FLKustom
New Member
let me start off by saying I don't normally do this type of thing, I don't get overly angry and just go on a bashing spree when someone screws me over. The only reason I am telling my story is so that other's don't get screwed over like I did.
On Monday July 16th I dropped off my 99 GTX to a mechanic in Cape Coral, FL.
Their name: Mobile Jetski Doctor or capecoraljetskirepair.com
I found them online and on a blog, I assumed since they come up right away in a google search and on several occasions they must be a well known company.
So I talked to the guy who I assumed was the mechanic "Skip" for about 3 days before I brought my Seadoo to him on that Monday.
My first clue should of been that he had me bring it to his house, He has jet skis in his backyard he is working on. In Cape Coral it is illegal to run a business out of your home, Which is why he must of called himself a "mobile" jet ski repair to keep under the radar. My second clue should of been that he isn't the mechanic, He has some guy that barely speaks english work on them who seemed fairly knowledgeable but couldn't really tell me anything.
The reason I brought my ski in was it was my first one and I was have a bogging issue when I accelerated, I know nothing about them and I wanted someone who was knowledgable to go over it with a fine toothed comb and fix any issues that were there or that could come up later. I put my trust in this guy that he was going to take care of the issues at hand.
What we discussed were having the carbs rebuilt, old fuel drained out, new wear ring installed and some other little stuff
I dropped it off on Monday the 16th, I called him on Friday the 20th because I hadn't heard anything from him and he told me they were going to order the parts (not sure why they were not ordered a few days before but okay)
I called again on Wednesday the 25th where I was told the carb kits were there and they were getting them rebuilt and they were just waiting on another part they had to order from Seadoo (even though SBT had the part and is in Clearwater which would only take them a day to get it here, Oh and they had ordered the wear ring from SBT)
I call again on Friday because he had said he was going to call me and let me know when the part would be in, He said we will get the part Monday and have it together for you by Tuesday the 31st because the carbs are done and the wear ring is on
So I call Monday night to set up a time to pick it up and he said the part didn't come in it would be there Tuesday and I could have it by Wednesday
No call from him, So I call and he tells me it will be ready Friday for sure
I call Thursday August 4th to see what was up and he says that they had an issue with some screws not coming loose on the carbs and would need to soak them for a few days and it would be done Monday
So I say to him "I thought the carbs were done.." his reply is "well they are done we just have a few screws that are not working out and we don't want to strip them so we need to soak them a few days"
I asked him about the wear ring he says "it's on but the jet pump isn't back together" so now he is telling me it's not done when he said a week ago that it was? I get in touch with another mechanic who was suggested to me by a member on this forum and he relays to me that he knows someone that was screwed over by this guy when they forgot to put an oil line back on a new engine and it blew and the guy refused to compensate him in any way. So I decided I was done playing games and I called the guy back up and told him I was going to be picking up my Seadoo on Friday and to put everything in a box that isn't back on my ski. He fumbles a bit and finally says okay, The mechanic I had been talking to said that he would go with me to pick up my Seadoo to make sure everything is there (because if something was missing, I wouldn't have a clue)
We get there and the guy I brought with me goes over and notices that they just sat my seat back on it without putting the brace back on, So basically there would be nothing holding the seat on it when I would be going down the highway. Then this cape coral jet ski mechanic brings out the box of parts and the carbs are in pieces and the rebuild kits are STILL IN THE BAG. He told me a week and a half prior that the carbs were DONE. The only thing that had been done to them was they were pulled apart. The new wear ring was on the jet pump but it was in pieces. After a few mixed words between the guy and the cape coral mechanic I agreed to pay him for the parts and what work he "said" was done.
Including new spark plugs that he charged me $12 freakin dollars for. (they're $2.49 at the part store. x2)
We get it to this new guys shop and he pulls the plugs out and they are my OLD plugs, There are no new plugs anywhere. Then he puts the key on it an there are no beeps. He tries a few different things and then puts a different DESS post on it and it gets two beeps. My DESS post worked fine before I dropped it off. So then we go to looking through and I notice that the battery that is in my Seadoo is not the one I dropped it off with. How do I know? Because I paid almost $100 for a new battery from SBT a few days before I dropped it off to this guy. The battery I got from SBT was all black, as it shows on their website, As it shows in the photo I took when I was taking pictures of my engine bay. The battery that is in it now is a non sealed half white and black battery that is not even from this YEAR. Last but not least there were SEVERAL pieces missing from my carbs, Thank God the new mechanic has them around his shop that he is nice enough to let me use but I had to buy new needles/seats (again).
So I call this guy up also known as Skip and I nicely tell him the issues, He starts off by saying "I just want to tell you that I am a stage 4 cancer patient and a very religious man" okay..so does that make it okay to screw me?
he spends about a half hour saying "why would I break your DESS post? Why would I steal your battery? oh yeah...I talked to the mechanic and he says he forgot to put the plugs in so I'll send you a check for $12"
I told him it wasn't that I thought he broke my DESS post it's that it was working when I dropped it off and now it's not, And that I have the wrong battery and he should ADDRESS these issues since I just paid him a buttload of money for NOTHING being done. He then tried to tell me that he gave me an "Almost $20 break on parts" and that he can show me proof that he did so that makes him an "honest guy"
So $20 in parts and now I have to buy a $80 battery and a $70 DESS post and $30 in needles/seats oh and pay someone else to do the job he was SUPPOSED to do. After he charged me for three hours of labor and all he did was take my carbs apart and my jet pump???? he tried to explain how because he only charges $45 an hour for labor that I got a "great deal". I explained that I would of gladly paid someone DOUBLE that if they would of gotten the job done and did it correctly.
I really hope that this is just a fluke, and that I just had some bad luck. I really hope this guy isn't just screwing people over all the time. I could have gotten over the DESS post and the mistake on the spark plugs. But being that it's been three weeks, I was lied to, I was told things were done that were not, and I had to pick up my Seadoo in pieces and now buy parts that he lost and all he offered me back was $12. It's just a bit much
I can see why people buy jet skis and get out of them quickly, because stuff like this happens and they get a bad taste in their mouth. But then again that happens with everything. Anyways, I just wanted to put this out there for people considering this guys business. You can draw your own opinion from this situation, But as for me I will never be doing business with capecoraljetskirepair or mobile jet ski doctor or whatever they may call themselves. I may be a newb, and a girl. But I won't be taken advantage of
On Monday July 16th I dropped off my 99 GTX to a mechanic in Cape Coral, FL.
Their name: Mobile Jetski Doctor or capecoraljetskirepair.com
I found them online and on a blog, I assumed since they come up right away in a google search and on several occasions they must be a well known company.
So I talked to the guy who I assumed was the mechanic "Skip" for about 3 days before I brought my Seadoo to him on that Monday.
My first clue should of been that he had me bring it to his house, He has jet skis in his backyard he is working on. In Cape Coral it is illegal to run a business out of your home, Which is why he must of called himself a "mobile" jet ski repair to keep under the radar. My second clue should of been that he isn't the mechanic, He has some guy that barely speaks english work on them who seemed fairly knowledgeable but couldn't really tell me anything.
The reason I brought my ski in was it was my first one and I was have a bogging issue when I accelerated, I know nothing about them and I wanted someone who was knowledgable to go over it with a fine toothed comb and fix any issues that were there or that could come up later. I put my trust in this guy that he was going to take care of the issues at hand.
What we discussed were having the carbs rebuilt, old fuel drained out, new wear ring installed and some other little stuff
I dropped it off on Monday the 16th, I called him on Friday the 20th because I hadn't heard anything from him and he told me they were going to order the parts (not sure why they were not ordered a few days before but okay)
I called again on Wednesday the 25th where I was told the carb kits were there and they were getting them rebuilt and they were just waiting on another part they had to order from Seadoo (even though SBT had the part and is in Clearwater which would only take them a day to get it here, Oh and they had ordered the wear ring from SBT)
I call again on Friday because he had said he was going to call me and let me know when the part would be in, He said we will get the part Monday and have it together for you by Tuesday the 31st because the carbs are done and the wear ring is on
So I call Monday night to set up a time to pick it up and he said the part didn't come in it would be there Tuesday and I could have it by Wednesday
No call from him, So I call and he tells me it will be ready Friday for sure
I call Thursday August 4th to see what was up and he says that they had an issue with some screws not coming loose on the carbs and would need to soak them for a few days and it would be done Monday
So I say to him "I thought the carbs were done.." his reply is "well they are done we just have a few screws that are not working out and we don't want to strip them so we need to soak them a few days"
I asked him about the wear ring he says "it's on but the jet pump isn't back together" so now he is telling me it's not done when he said a week ago that it was? I get in touch with another mechanic who was suggested to me by a member on this forum and he relays to me that he knows someone that was screwed over by this guy when they forgot to put an oil line back on a new engine and it blew and the guy refused to compensate him in any way. So I decided I was done playing games and I called the guy back up and told him I was going to be picking up my Seadoo on Friday and to put everything in a box that isn't back on my ski. He fumbles a bit and finally says okay, The mechanic I had been talking to said that he would go with me to pick up my Seadoo to make sure everything is there (because if something was missing, I wouldn't have a clue)
We get there and the guy I brought with me goes over and notices that they just sat my seat back on it without putting the brace back on, So basically there would be nothing holding the seat on it when I would be going down the highway. Then this cape coral jet ski mechanic brings out the box of parts and the carbs are in pieces and the rebuild kits are STILL IN THE BAG. He told me a week and a half prior that the carbs were DONE. The only thing that had been done to them was they were pulled apart. The new wear ring was on the jet pump but it was in pieces. After a few mixed words between the guy and the cape coral mechanic I agreed to pay him for the parts and what work he "said" was done.
Including new spark plugs that he charged me $12 freakin dollars for. (they're $2.49 at the part store. x2)
We get it to this new guys shop and he pulls the plugs out and they are my OLD plugs, There are no new plugs anywhere. Then he puts the key on it an there are no beeps. He tries a few different things and then puts a different DESS post on it and it gets two beeps. My DESS post worked fine before I dropped it off. So then we go to looking through and I notice that the battery that is in my Seadoo is not the one I dropped it off with. How do I know? Because I paid almost $100 for a new battery from SBT a few days before I dropped it off to this guy. The battery I got from SBT was all black, as it shows on their website, As it shows in the photo I took when I was taking pictures of my engine bay. The battery that is in it now is a non sealed half white and black battery that is not even from this YEAR. Last but not least there were SEVERAL pieces missing from my carbs, Thank God the new mechanic has them around his shop that he is nice enough to let me use but I had to buy new needles/seats (again).
So I call this guy up also known as Skip and I nicely tell him the issues, He starts off by saying "I just want to tell you that I am a stage 4 cancer patient and a very religious man" okay..so does that make it okay to screw me?
he spends about a half hour saying "why would I break your DESS post? Why would I steal your battery? oh yeah...I talked to the mechanic and he says he forgot to put the plugs in so I'll send you a check for $12"
I told him it wasn't that I thought he broke my DESS post it's that it was working when I dropped it off and now it's not, And that I have the wrong battery and he should ADDRESS these issues since I just paid him a buttload of money for NOTHING being done. He then tried to tell me that he gave me an "Almost $20 break on parts" and that he can show me proof that he did so that makes him an "honest guy"
So $20 in parts and now I have to buy a $80 battery and a $70 DESS post and $30 in needles/seats oh and pay someone else to do the job he was SUPPOSED to do. After he charged me for three hours of labor and all he did was take my carbs apart and my jet pump???? he tried to explain how because he only charges $45 an hour for labor that I got a "great deal". I explained that I would of gladly paid someone DOUBLE that if they would of gotten the job done and did it correctly.
I really hope that this is just a fluke, and that I just had some bad luck. I really hope this guy isn't just screwing people over all the time. I could have gotten over the DESS post and the mistake on the spark plugs. But being that it's been three weeks, I was lied to, I was told things were done that were not, and I had to pick up my Seadoo in pieces and now buy parts that he lost and all he offered me back was $12. It's just a bit much
I can see why people buy jet skis and get out of them quickly, because stuff like this happens and they get a bad taste in their mouth. But then again that happens with everything. Anyways, I just wanted to put this out there for people considering this guys business. You can draw your own opinion from this situation, But as for me I will never be doing business with capecoraljetskirepair or mobile jet ski doctor or whatever they may call themselves. I may be a newb, and a girl. But I won't be taken advantage of
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